Warranty Policy

• Warranty coverage

  Eligible products are covered against manufacturing defects for the period stated on the product page or order confirmation. Warranty coverage applies from the date of delivery.

• What is covered
  • Manufacturing or material defects
  • Items damaged in transit when reported within the required timeframe
  • Products that do not match the description on our website
• What is not covered
  • Normal wear and tear or misuse
  • Damage caused after delivery (accidents, improper storage, etc.)
  • Perishable goods past their freshness guarantee window
  • Items altered or repaired by a third party
• How to make a warranty claim

  Contact customer support with your order number, photos of the issue, and a brief description. Our team will review your claim and respond with repair, replacement, or refund options where applicable.

• Warranty duration

  Unless otherwise stated, non-perishable products carry a limited warranty of 30 days from delivery. Fresh or perishable products must be reported within 24 hours of receipt.