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• How do I place an order?

  Browse our products, add items to your cart, and proceed to checkout. Enter your delivery details, choose a delivery date and time slot, and complete payment. You will receive an order confirmation by email.

• Can I change or cancel my order?

  Orders can be modified or cancelled before they enter preparation. Contact customer support as soon as possible with your order number. Once preparation has started, changes may not be possible.

• What payment methods do you accept?

  We accept major credit and debit cards and other payment methods shown at checkout. All transactions are processed securely through our payment partners.

• Do you offer same-day delivery?

  Same-day delivery may be available in selected areas for orders placed before the daily cut-off time. Available slots are displayed during checkout based on your delivery address.

• What if my order arrives damaged?

  Please contact us within 24 hours of delivery with your order number and photos of the issue. We will arrange a replacement or refund according to our Return Policy.

• Can I send a gift to someone else?

  Yes. Enter the recipient's name, address, and phone number at checkout. You can include a personal gift message, and we will deliver directly to them.

• How do I track my order?

  After your order is confirmed, you will receive updates by email or SMS. You can also log in to your account to view order status and delivery details.

• How do I contact customer support?

  Reach us through the contact form on our website, by email, or by phone during business hours. Have your order number ready so we can assist you faster.